How to get the most out of Test Management

Abstract

Geoff ThompsonThe ISTQB Advanced Test Management training teaches you some of the disciplines needed to be a Test Manager, but it does not teach you about the soft skills, how best to use your estimates and the practical application of Risk Based testing to help you deliver better quality. Nor does it teach you what key progress indicators (KPI’s) that will help you, as a test manager, have a better view of progress.

This tutorial takes the attendee on a journey to show what the essential components of test management are.

You will learn how you negotiate, how you motivate and how to influence your team to deliver the best.

Using risk to decide on the approach to testing is a key activity for a Test Manager this tutorial will show how, due to differing risks, no two projects are the same, how to recognize risk and how to decide on which test approach best suits the quality requirements of your business.

The tutorial is a mixture of lecture and practical exercise.

Language
The tutorial is in English.

Suggested attendees

  • Aspiring Test Managers
  • New Test Managers
  • Those requiring an overview of test management
  • Existing Test Managers looking to refresh their skills

Duration

Full day

Outline

  • What is a Test Manager?
    • Defining the role
  • Managing people
    • Using the PTMM (People Test Maturity Model)
    • Using Belbin
    • Motivation, Delegation and Negotiation
  • Test Estimating
    • Estimating
  • Approaches to Testing
    • Analytical
    • Model Based
    • Methodical
    • Standards Compliant
    • Dynamic and heuristic
    • Process Complaint
    • Consultative
    • Regression averse
  • Test approach based upon Risk
    • What is risk
    • Product risks
    • Risk and test planning
    • Mitigating Product risks
  • Information provision
  • Choose your KPI’s carefully

 

Geoff Thompson's Biography

 

Requirements Engineering for Testers

Abstract

Erik Van VeenendaalTesters use requirements (user stories) as the basis of test cases, review them for testability, and often participate in requirement reviews. All of this is even more true in Agile environment, where most testers contribute to the development of user stories and acceptance criteria.

Unfortunately, many testers have little knowledge or skill in requirements engineering. What level of quality and detail is realistic to expect for requirements and user stories? What does testability really mean? How can testers help improve requirements? How to write acceptance criteria that compliment user stories? Erik van Veenendaal answers these questions and more while helping you develop skills in requirements engineering.

Erik illustrates requirements issues and solutions with practical case studies, and conducts hands-on classroom exercises in specifying and evaluating requirements. Walk through the requirements process from a tester’s viewpoint to learn what you can and should contribute to requirements quality.

At the end, Erik and students will collaboratively create a set of “Golden Rules” that testers need to successfully participate in requirements engineering activities.

Language
The tutorial is in english.

Duration

Half day planned in the afternoon

Learning objectives

  • Understand the importance of requirements
  • Have an overview of requirements engineering process
  • Learn a structured approach for writing good requirements in a natural language
  • Provide practical ideas for writing better requirements
  • Be able to organize and participate in requirements reviews

Note: in Agile requirements come as user stories

Erik van Veenendaal's Biography

 

Framework Architecture for Test Automation

Abstract

Andrew PollnerAs you embark on implementing automation as part of your testing process you want to avoid other’s missteps and follow best-practices. The Framework concept has come up several times and you wonder what it means, what it does, and if you need one. Andrew Pollner has been developing automated testing frameworks for over 23 years and has seen the evolution in what a framework represents for automated testing. In this tutorial you will learn about the history of automated testing tools and how Frameworks grew around them. The concepts are similar regardless of which automation tool you use. The tutorial will answer many of your questions: Why build a Framework? What benefit does a Framework provide? How does one maintain a Framework? What does it cost to build a Framework? What ROI can I get from using Framework? We will explore different approaches to Framework development, things to watch out for, and ensuring that the approach you take will provide years of productivity. You'll leave with a much better understanding of automated Frameworks and hopefully the confidence to build your own.

Language
The tutorial is in english.

Duration

Full day

 

Andrew Pollner's biography

 

WANTED! Mr. Product Owner & Mr. Scrum Master

Abstract

Salvatore RealeA distanza di quindici anni dalla pubblicazione del Manifesto Agile, Scrum è utilizzato, spesso in abbinamento ad altri modelli, in almeno il 70% delle organizzazioni che dichiarano di applicare metodologie Agile nel mondo. I ruoli chiave del Product Owner e dello Scrum Master sono quindi entrati nella terminologia comune, eppure sono ancora moltissime le situazioni in cui questi ruoli sono applicati in modo improprio, confuso e, in un numero di realtà sorprendentemente alte, sono addirittura assenti.

Il tutorial illustra non solo le caratteristiche che questi ruoli devono avere per essere efficaci, ma cercherà di indagare perchè il loro peso è spesso sottovalutato, e di spiegare perchè al contrario una corretta interpretazione del ruolo può assumere importanza fondamentale nella buona riuscita di un progetto agile, come gli interpreti di questi ruoli dovrebbero recitare la propria parte e di conseguenza come l'organizzazione che si ritiene agile deve considerarli ruoli da protagonista. 

L'argomento sarà affrontato attraverso l'illustrazione di casi reali, stimolando il confronto con le situazioni vissute dai partecipanti.

Language
The tutorial is in italian

Suggested Attendees
Il tutorial è rivolto a tutti coloro che, indipendentemente dal ruolo che ricoprono nella propria organizzazione, sono interessati ad approfondire il profilo di queste figure chiave in una organizzazione Agile, e ad approfondire come affrontare alcune problematiche tipiche e ricorrenti.

Pre-requisites
Una conoscenza di base dei concetti e delle pratiche di Agile Development e del metodo Scrum è da considerarsi prerequisito. Per chi non avesse esperienze dirette di sviluppo agile ma è interessato agli argomenti del tutorial si consiglia la lettura di The Scrum Primer 2.0, disponibile qui tradotta in italiano. Non è necessario l’uso del laptop.

Duration
Full day

Learning objectives

  • Quali sono le responsabilità e le attività in carico al Product Owner
  • Quali sono le responsabilità e le attività in carico allo Scrum Master
  • Quali profili sono potenzialmente più adatti a ricoprire il ruolo del Product Owner e quali lo sono di meno
  • Perchè il ruolo del Product Owner è spesso trascurato o poco efficace
  • In quali aspetti di un framework agile il Product Owner svolge ruolo da protagonista
  • Il contributo degli altri stakeholders
  • Quali profili sono potenzialmente più adatti a ricoprire il ruolo dello Scrum Master e quali lo sono di meno
  • Perchè il ruolo dello Scrum Master è spesso trascurato o poco efficace
  • In quali aspetti di un framework agile lo Scrum Master svolge ruolo da protagonista
  • Rischi derivanti dalla mancanza o da inefficacia di questi ruoli fondamentali

Salvatore Reale's Biography